Let customers
edit their own
Shopify orders

EasyEdit is a Shopify app that allows customers to edit their orders before they are fulfilled. This means that customers can make changes to their orders, such as changing the shipping address or adding a note, before the order is shipped. This will help to reduce suppport requests and reduce returns.

EasyEdit allows customers to edit the following: shipping address, order line items, and order cancellations.

Yes, you can limit when an order can be edited or canceled. You can do this by setting a time window for the edit / cancel action. This time window can be set in the app admin panel.

Yes, when an order is edited, the inventory and payments are updated automatically. This means that the order will be updated in Shopify and the customer will be notified of the changes.

No, you cannot edit an order after it has started the fulfillment process. This is because the order has already been shipped or partially shipped. If you need to make changes to an order, you can contact the customer and ask them to create a new order.

EasyEdit supports the following languages: English, French, Spanish and German.

Our support team is available 24/7 to help you with any questions or issues you may have. You can contact us via email or through the app admin panel.

You can find tutorials and guides in the app admin panel. You can also find tutorials and guides in the Shopify App Store.

Yes, you can try the app before committing to a paid plan. You can try the app for free for 14 days. After the 14-day trial, you can choose to continue using the app or cancel your subscription.

Installing our app is simple! Visit the Shopify App Store, search for our order editing app, and click 'Install'. Once installed, you can access it directly from your Shopify admin dashboard under the 'Apps' section.

EasyEdit offers flexible pricing plans starting at $19/month. We also offer a 14-day free trial for all new users. Have a look at our plans page for more details.

EasyEdit is designed to work seamlessly with all Shopify themes. If you encounter any issues, our support team is here to help.

Yes, EasyEdit integrates with most major fulfillment providers, including ShipStation, ShipRocket, and Shippo. Make sure to setup the fulfillment workflow in your store settings.

EasyEdit offers a pre-built fulfillment workflow that can be downloaded and installed in your Shopify store. You can find the workflow and a guide on how to setup the workflow in step 3 of the onboarding process.

The edit time window can be changed under Apps > Flow > EasyEdit fulfillment hold > Edit > Wait for... > How long to wait. After changing the wait time window, the workflow gets automagtically saved. The workflow has a default edit time window of 30 minutes.

You can uninstall the app by going to Apps > EasyEdit > Uninstall. This will remove the app from your Shopify store. Please note that uninstalling the app will not affect your existing orders.